Frequently Asked Questions

How do I thank or commend an Officer?
The Anderson Police Department appreciates anyone taking the time to commend an officer. There are several ways to thank an officer: Call the Police Department at 231-2277 and request to speak to the shift supervisor. Mail a thank you note to the Office of the Chief at 401 South Main Street Anderson SC 29624. Send an email to mbrown@cityofandersonsc.com.

How can I file a complaint against an officer?
A complaint can be filed with Internal Affairs in the following ways: Go to the Anderson Police Department and request to speak with an internal affairs investigator or the shift supervisor. Call the Internal Affairs Office at 864-231-2288. Write a letter to the attention of either the Chief of Police or the Internal Affairs Division at Anderson Police Department, 401 South Main Street, Anderson, SC 29624. Email complaint to dcreamer@cityofandersonsc.com.

How can I check for registered SC sex offenders?
Checking for registered sex offenders in our area is simple. Simply go to SLED's website at http://services.sled.sc.gov/SOR/. If you do not have internet access you may contact your local sheriff's office.

How can I get my property back if it was recovered stolen or seized as evidence?
To find out the status regarding property/evidence you may call 864-332-5700.

My car was towed. How do I get it back?
If your car was towed by the City of Anderson you can call the city garage at 864-231-2248 to inquire about the car.

I have a question concerning a City Ordinance Code. Where can I find the Ordinance?
Find an Ordinance code by going to the Anderson Police Department's home page and clicking on the Code of Ordinances on the side bar or logging in directly at http://www.municode.com/resources/gateway.asp?pid=12470&sid=40.

How can I contact a specific Officer?
For non emergency calls for a specific officer, call dispatch at 864-231-2280 and leave a message for the officer. Each officer can be emailed. You can locate their email addresses by logging in to the city's directory at http://www.cityofandersonsc.com/contacts/city_directory.pdf. Officer's schedules vary so they may not be able to return your call or email immediately.

How do I get a copy of my Police report?
Please call the records division at 864-231-2277 to make your request or you can fax your request to 864-260-4615. Reports can also be obtained by visiting the City of Anderson Police Department. The cost of a police report is free to the victim and $8.50 for others.

If I have information on a crime, who do I call??
You can report a lead or tip on a case to CrimeStoppers at 231-STOP or you may email a tip to tipline@cityofandersonsc.com. You may also call our narcotics tip line at 231-2289 or the Street Crime Unit at 864-231-5208. You may also contact the Detective handling a criminal investigation by calling 864-231-2277.

How can I pay my fine?
You may pay your fine in the Records department at the City of Anderson Police Department by cash, money order, VISA, or MASTERCARD. Credit card payments can be made by telephone. If you wish to mail your payment, please mail to the following address: ATTN: Records Division, Anderson Police Department 401 South Main Street, Anderson, SC 29624. You can only mail a money order in as payment. Please do not send cash money through the mail.

How do I report a crime and what info do I need?
Always dial 911 for an emergency and give the dispatcher all of the information that is requested such as your name, address, phone number, nature of crime, persons involved and what type of weapons are involved. It is very important that you give all of the requested information to the dispatcher as this makes the police officer more aware of the situation and crime.

If I have information on a crime, who do I call?
You can report a lead or tip on a case to CrimeStoppers at 231-STOP or you may email a tip to tipline@cityofandersonsc.com. You may also call our narcotics tip line at 231-2291 or the Street Crime Unit at 864-231-5208. You may also contact the Detective handling a criminal investigation.

If I have family member/friend that is an inmate at the City Jail, what can I bring them and when can I visit them?
Visitation is from 10:00am to 12:00 pm and then from 1:00 pm to 5:00 pm. There is no visitation between the hours of 12:00 pm and 1:00 pm. You may visit an inmate Monday through Thursday during these times. There is no visitation on Fridays. Each inmate is allowed one hour of visitation per week and that one hour must be used in the same day. It can not be split up during two or more days. Three adults with picture identifications can split the one hour up and visit during that one hour. An inmate can receive $50.00 per week in the form of a money order. An inmate may also receive three white underwear, three white pairs of socks and three white t-shirts.

Where is the Anderson Municipal Court?
The Court room is located in the City Hall Complex on John Street. There is a parking lot on John Street where you can park for court and other court business.

What hours are the inmates allowed to place calls?
Inmates are allowed unlimited 10-minute calls between the hours of 7:00 a.m. and 11:00 p.m.

How can I receive calls from a family member or friend that is in Anderson City Jail?
Pay Tel Communications Inc. of Greensboro, NC is the telephone provider for all collect calls from the Anderson City jail. You may set up an account directly with Pay Tel by accessing their website, www.paytel.com/newaccount.html or calling 1-800-729-8355 (1-800-PAYTELL) and using the automated IVR system. If you have want to receive calls on your cell phone you must set up an account with Pay Tel. By prepaying for calls, you will be eligible for a discount on all calls accepted. Pay Tel accepts Visa, MasterCard, Check Card or Check. There is a minimum payment of $25.00. For payment options, once you have an account set up: www.paytel.com/paymentoptions.html