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Frequently Asked Questions – Detention

If I have family member/friend that is an inmate at the City Jail, what can I bring them and when can I visit them?
Visitation is from 10:00am to 12:00 pm and then from 1:00 pm to 5:00 pm. There is no visitation between the hours of 12:00 pm and 1:00 pm. You may visit an inmate Monday through Thursday and weekends during these times. There is no visitation on Fridays. Each inmate is allowed one hour of visitation per week and that one hour must be used in the same day. It can not be split up during two or more days. Three adults with picture identifications can split the one hour up and visit during that one hour. Children under 12 are not allowed to visit. Children must have picture identification.

What can I have on my person when I visit in the jail?
One set of keys and one wallet may be taken into the jail while visiting. No purses or bags of any kind are allowed. Cell phones, cigarettes, lighters, weapons of any kind, etc. are considered contraband inside the jail. Anyone caught with contraband in the jail may face prosecution in a court of law.

Where is the Anderson Municipal Court?
The Court room is located in the City Hall Complex on John Street. There is a parking lot on John Street where you can park for court and other court business.

What hours are the inmates allowed to place calls?
Inmates are allowed unlimited 10-minute collect calls between the hours of 7:00 a.m. and 11:00 p.m.

How can I receive calls from a family member or friend that is in Anderson City Jail?
Pay Tel Communications Inc. of Greensboro, NC is the telephone provider for all collect calls from the Anderson City jail. You may set up an account directly with Pay Tel by accessing their website, www.paytel.com/newaccount.html or calling 1-800-729-8355 (1-800-PAYTELL) and using the automated IVR system. If you wish to receive calls on your cell phone you must set up an account with Pay Tel. By prepaying for calls, you will be eligible for a discount on all calls accepted. Pay Tel accepts Visa, MasterCard, Check Card or Check. There is a minimum payment of $25.00. For payment options, once you have an account set up: www.paytel.com/paymentoptions.html.

When and how much money can I leave for an inmate?
Money can be left Monday through Friday from 9:00 AM to 4:00 PM. City inmates may be left up to $50 cash per week. Federal inmates may be left up to $50 in the form of a money order. Money orders must be in $5, $10, $20 increments.

When and what other property can I leave for an inmate?
Property can be left any time, 24 hours a day, and seven days a week. Loose leaf writing paper, envelopes, stamps, legal material, eye glasses, and religious material may be left for an inmate. An inmate may also receive three white underwear, three white pairs of socks and three white t-shirts.

Can I leave medicine for an inmate?
Prescription medication may be left for an inmate if it is in the original prescription bottle with the official label. Medical staff will evaluate the medication and dispense based on their assessment. No over the counter medication, creams, etc. are accepted.

Can I attend weekend or holiday court?
Weekend and holiday court are not open to the public. Only those summoned by police, detention staff, or the court office will be allowed into these court sessions. This will occur on an as needed basis such as victims in cases, affiants or witnesses. All exceptions will be at the discretion of the court magistrate.